The British Council is the world’s
leading cultural relations organization and creates opportunities for
people in the UK and worldwide to understand each other, to work
together and learn from one another. We see this as crucial to building
secure, more prosperous and sustainable futures for us all.
We build trust and understanding between different countries and
cultures and develop strong international links that are of benefit to
people in Britain and the rest of the world.Job Title: IELTS Administrator
Post
is pay band 7/Indefinite Term Contract/Open to internal and external
applicants/Post is in Lagos/Post Holder must have the right to work and
live in Nigeria..
The Exams business in Nigeria has grown
significantly in recent years. We doubled our volumes between 2011 and
2013. In 2014/15 we delivered 90,000 examinations, this financial year
the target is 100,000 exams, and by 2016 we expect to double on 2013
figures to 120,000 exams.
We are looking for an enthusiastic professional to ensure the highest
compliance with regulations in the delivery of IELTS in Nigeria. Meet
challenging business targets and ensure quality British Council Customer
Experience is delivered consistently at test sessions across Nigeria.
Regularly evaluate the quality of service provided through customer
feedback, self- and external audits and make improvements accordingly.
Lead the IELTS delivery team, demonstrating the values, behaviours and
knowledge required by examination delivery professionals. See the role
profile for more informationApplicants must have
- – Two years’ experience at middle management level of line managing a geographically dispersed team.
- – Two years’ experience of leading a customer service-orientated team to meet challenging targets.
- – Two years’ experience of monitoring service to quality standards; devising and implementing improvements to these.
- – Experience of regular event management for audiences of over 200 people.
Job Title: Assistant IELTS Aministrator
Post
is pay band 6/Indefinite Term /Open to internal and external
applicants/Post is in Lagos/Applicants must have the right to work and
live in Nigeria.
The Exams business in Nigeria has grown
significantly in recent years. We doubled our volumes between 2011 and
2013. In 2014/15 we delivered 90,000 examinations, this financial year
the target is 100,000 exams, and by 2016 we expect to double on 2013
figures to 120,000 exams.
We are looking for an enthusiastic professional to ensure the highest
compliance with regulations in the delivery of IELTS in Nigeria. Post
holder will be for the operational management of IELTS tests in Lagos
and Port Harcourt. The post holder will manage 1) the expansion the
IELTS business in Southern Nigeria and 2) manage the IELTS team and
venue staff based in Lagos 3) monitor and improve the security of
delivery of the tests 4) manage the delivery of IELTS preparation
courses in Lagos and associate centres, and 5) monitor and improve the
customer experience of the test processApplicants must have experience
- – Monitoring service to quality standards and implementing improvements.
- – Dealing with customers and enquiries in a service environment
Job Title: Professional/Educational Examinations and Aptis Operations Manager
Post
is pay band 6/Indefinite term/Open to internal and external
applicants/Post is in Lagos/Applicants must have right to work and live
in Nigeria.
The Exams business in Nigeria has grown
significantly in recent years. We doubled our volumes between 2011 and
2013. In 2014/15 we delivered 90,000 examinations, this financial year
the target is 100,000 exams, and by 2016 we expect to double on 2013
figures to 120,000 exams.
We are looking for an enthusiastic professional to support
Examination Services in Nigeria in delivering Professional/educational
and APTIS examinations on behalf of various examination boards. To
provide a great branded customer experience for our clients and to
maintain them at the highest professional standards as set out in the
British Council’s QCA (Quality and Compliance Standards), project
outcomes, examinations boards and partner requirements. See role profile
for role accountabilities.Applicants must have
- – Line management and/or leading a team experience.
- – Experience developing networks of contacts.
- – Experience monitoring service to quality standards and implementing improvements experience.
- – Experience organising and delivering training events.
Job Title: Regional Sales Manager
Location Lagos
Location Lagos
Post
is Pay band 6/Indefinite Term/Open to internal and external
applicants/Post is in Lagos/Post holder must have the right to work and
live in Nigeria.
The Exams business in Nigeria has grown
significantly in recent years. We doubled our volumes between 2011 and
2013. In 2014/15 we delivered 90,000 examinations, this financial year
the target is 100,000 exams, and by 2016 we expect to double on 2013
figures to 120,000 exams.
We are looking for an enthusiastic professional to support
Examination Services in Nigeria in developing markets for examinations
and related programme activity and to lead a small team to achieve
challenging sales targets – to double income and volumes by 2017. This
post will motivate collagues and casual staff to meet challenging
targets, by modelling appropriate behaviour: leading by example in
practical sales skills to achieve success. This post leads on
identifying markets for Aptis, university and vocational examination
sales. See role profile for more information on accountabilities..Applicants must have
- – Two years’ successful experience in sales.
- – Ability to work under pressure and to specific deadlines.
- – Developing networks of contacts and stakeholders.
- – Experience monitoring and reporting on sales and business development KPIs.
- – Line management and/or leading a team experience.
Job Title: Regional Sales Manager
Location Rivers
Post is Pay band 6/Indefinite term/Open
to internal and external applicants/Post is in Port Harcourt/Applicants
must have right to work and live in Nigeria.
The Exams business in Nigeria has grown
significantly in recent years. We doubled our volumes between 2011 and
2013. In 2014/15 we delivered 90,000 examinations, this financial year
the target is 100,000 exams, and by 2016 we expect to double on 2013
figures to 120,000 exams.
We are looking for an enthusiastic professional to support
Examination Services in Nigeria in developing markets for examinations
and related programme activity and to lead a small team to achieve
challenging sales targets – to double income and volumes by 2017. This
post will motivate collagues and casual staff to meet challenging
targets, by modelling appropriate behaviour: leading by example in
practical sales skills to aciveve success. This post leads on
identifying markets for school examination sales. See role profile for
more information on accountabilities.Applicants must have –
- – Two years’ successful experience in sales.
- – Ability to work under pressure and to specific deadlines.
- – Developing networks of contacts and stakeholders.
- – Experience monitoring and reporting on sales and business development KPIs.
- – Line management and/or leading a team experience.
Interested and suitably qualified candidates should click here to apply online.
Choose Nigeria from the list of Locations and Click Search.